Refund Policy
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it: unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
How to Start a Return
To initiate a return, please contact us at 01099020959.
If your return is approved, we will provide you with a return shipping label along with detailed instructions on how and where to send your package.
Please note: Items returned without prior approval will not be accepted.
Return Address:
6th of October City, First District, Rich Pack Building No. 1275
For any return-related inquiries, feel free to contact us at 01099020959.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and resolve it promptly.
Exchanges
The fastest way to receive the item you want is to return the original item. Once your return is accepted, you can place a new order for the desired product.
14-Day Cooling-Off Period
You have the right to cancel or return your order within 14 days of receiving it.
To qualify, the item must remain unused, with tags, in its original packaging, and accompanied by proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you regarding the approval status of your refund.
If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to complete the transaction.
If more than 15 business days have passed since your refund was approved, please contact us at 01099020959.
Warranty
We stand behind the quality of our products. That’s why we offer a 1-year warranty covering zippers and stitching.
